With the launch of XP a "short" while back, Micro$oft added a nice utility called remote assistance. You can ask for help, and a person remotely can help you. Every other year I am finding myself trying to remember how to get to the "Offer Remote Assistance" feature. Why M$ would hide a feature like this is beyond me, but after some digging, I remembered where to find it, and how to setup the shortcut to use it again. After all, I do have to do "some" end user support in my chosen field. I usually create this once a year, and forget. not this time! :)
So I will have a record of this for future reference, here is how to setup the shortcut.
1. Create new shortcut ( right click -> create shortcut)
2. Copy and paste the following path
hcp://cn=microsoft%20corporation,l=redmond,s=washington,c=us/Remote Assistance/Escalation/Unsolicited/unsolicitedrcui.htm
3. Give the shortcut a name and your all set.
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